After you place your order, I will create your chosen items for you and personalize them upon request. I ship your order with Swiss Post throughout Switzerland. Production time varies depending on the product and is currently:

These are working days from receipt of payment. For orders with several different products, the longest production time applies, as orders are shipped as a whole. If you need an order by a specific, early date, please contact me before placing your order to clarify feasibility. Many gifts can also be prepared in advance so that name personalization can be added relatively quickly after the baby's birth. Preparation is everything :-) You will be informed by email of any significant known delays. I cannot accept liability for delays caused by third parties in delivery.

Shipping costs depend on whether the goods can be sent as a parcel or a letter. Small items such as dummy chains, pram hangers and similar items are sent as B-post for CHF 3.50. Larger and heavier products must be sent as B-parcel for CHF 8.50. There is also a middle category where we share the postage costs. The postage costs are calculated directly in the shopping cart according to the largest product.

Returns and Exchanges
I do my best to ensure you are satisfied with your order. I am a small one-woman business and I put a lot of time and love into my wonderful creations. Each piece is individually made and checked for you. Therefore, returns or exchanges are generally excluded. A return is only possible in cases of a manufacturing defect. Please contact me immediately within three days of receiving the order. The defective product must first be returned to me for inspection. The return shipping costs are initially borne by the customer. If a manufacturing defect can be confirmed, the return shipping costs will be refunded to you.